CUSTOMER INFORMATION

Return Policy

A 14 DAY RETURN POLICY APPLIES TO BOTH CHANGE OF MIND AND A CASE OF FINDING SOMETHING NOT PERFECT. IN THE CASE OF A PROBLEM YOU MUST NOTIFY IMMEDIATELY (BY EMAIL) ON RECEIPT OF GOODS THE FOLLOW UP RETURN WILL BE ARRANGED ACCORDING TO INDIVIDUAL ISSUES. IF YOU ARE RETURNING, DO NOT ASSEMBLE NOR USE THE ITEM PRIOR TO RETURNING continue reading on the return process click HERE

Warranty Black Berkey® Purification Elements

The Black Berkey® Purification Elements  are covered under a two year limited prorated warranty, calculated in six month intervals. Warranty period begins from the date of receipt of the product by the original purchaser. Performing a red food coloring test with the Berkey PF-2™ Fluoride and Arsenic Reduction Filters attached. The Berkey PF-2™ Fluoride and Arsenic Reduction Filters must be removed prior to performing a red food coloring test in order to stay in compliance with the six month warranty on these filters, continue reading on the full warranty information click HERE

Warranty PF-2™ Fluoride and Arsenic Reduction Filters

The Berkey PF-2™ Fluoride and Arsenic Reduction Filters and all Berkey® accessories are covered under a six month warranty. Warranty period begins from the date of receipt of the product by the original purchaser.
Performing a red food coloring test with the Berkey PF-2™ Fluoride and Arsenic Reduction Filters attached. The Berkey PF-2™ Fluoride and Arsenic Reduction Filters must be removed prior to performing a red food coloring test in order to stay in compliance with the six month warranty on these filters, continue reading on the full warranty information click HERE

Privacy

 Gaelliving trading as BerkeyWater.ie are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to pay services and posting of an order.  Read full Privacy Policy HERE